The current conditions are agreed upon by the Essentia Azorica brand, by the company Marques Ambiente Lda, and by those who wish to purchase products through the website www.essentiaazorica.com, hereinafter referred to as “customers”.

You can only buy products from our website if you are at least 18 years of age and legally able to enter into binding contracts. These conditions aim to define the terms of sale between Essentia Azorica and its customers, from payment methods to the distribution of purchased products. These conditions govern all necessary steps and outline the terms of any necessary follow-up.

Essência Azorica reserves the right to update or change the Official Terms at any time. Please review the Terms regularly to ensure you are certain of any changes made. Continued use of our Site after changes means that the customer agrees to be legally bound by the defined/amended terms. Any changes to our Terms do not apply to orders already confirmed.

PRODUCTS

We do not guarantee that all items on www.essentiaazorica.com will be available in stock at the time of customer order, but we strive to present the most accurate and up-to-date product information. Essência Azorica does not guarantee that the content of essentiaazorica.com is free from inaccuracies or typographical errors at any time. Nor can we guarantee that all information is up to date. Essência Azorica may, at any time, change the content of the website and the items available in the product range. Essência Azorica cannot be held responsible for any damage caused by the use and/or non-use of the website.

The product images on our website, while presented as accurately as possible, are for illustrative purposes only. Products and packaging may vary slightly from these images.

All Products featured on our Site are subject to stock availability.

ORDER

The customer can place their orders on the website www.essentiaazorica.com. Customers will receive tracking information as soon as their order ships. When placing an order, the customer accepts the prices and descriptions available for sale.

PRICE

Prices are shown in euros (€), with applicable taxes already included. VAT is fixed at 16%. The price list presented on the website (www.essentiaazorica.com) is subject to change. Price list is subject to change without notice and errors may occur.

The product prices do not include transport costs. Shipping costs will be added after the customer enters their address.

PORTUGAL
Encomenda | Order

Transporte | Shipping Coast

<€75€6
>€76 – €150<€3,5
>€151 – €199<€2,5
>€200Gratuito | free
EUROPA
Encomenda | Order

Transporte | Shipping Coast

<€100€20
>€101 – €200<€18
>€201 – €300<€15
>€301€12,50
RESTO DO MUNDO | REST OF THE WORLD
Encomenda | Order

Transporte | Shipping Coast

<€100€40
>€101 – €200<€38
>€201 – €300<€35
>€301€32,50

Preçário 2022 | Price List 2022 

These values ​​are presented in euros (€) with applicable taxes already included.

PAYMENT METHODS

Payment must be made via PayPal or Bank Transfer.

PAYMENT SECURITY

All payments are processed by PayPal, which is PCI compliant.

All confidential data will be used strictly to process payment for the placed order. Essentia Azorica will not use data provided by the customer beyond the authorization given by the customers. Essentia Azorica will not store confidential customer data and will not be liable for any misuse of private customer data made from Essentia Azorica. PayPal is the company responsible for all payments and bank connections. In the event of suspected fraud, PayPal will conduct proper testing, keeping our customers’ safety in mind.

PRODUCT LOSS

In the unlikely event that an order does not arrive within the deadline indicated by the shipping company, the customer will be asked to provide all necessary documentation to file a complaint. Essentia Azorica must await the conclusion of the inquiry carried out by the transport company before proceeding with the return or refund of the purchase in question. The transport company is solely responsible for the duration of this process.

RETURNS

We believe that the customer will love our products as much as we do, but if you are not satisfied with your purchase and would like to return or exchange part or all of your order, please contact us at hello@essentiaazorica.com and we will be happy to help you out. Just send an email to hello@essentiaazorica.com and include your order number, reason for return and product photographs. Please also include your name, email address and telephone number so that we can contact you if necessary. Items can be returned within 14 days of the original purchase date and must be in the original package and in the same condition as they were sold. The cost of the items will be refunded, excluding shipping costs.

If the product is damaged in transit, no refund will be made. The customer will receive a confirmation email once their return is processed. If you choose to return any products to us, we will not be responsible for loss or damage to the products in transit. Therefore, we recommend that products are returned to us using a reputable delivery service with tracking available. If the Products are damaged or lost during their circulation, Essentia Azorica reserves the right to charge you, or deny the refund amounts due, which are attributable to the loss or damage. Refunds will be issued using the original payment method used for purchase.

You can return the product, in the original packaging, to the following address:

Rua Joaquim Marques, 34 9600-049 Pico da Pedra Ribeira Grande.

TRADEMARKS

Our trademarks include (but are not limited to) the Essentia Azorica name and logo. These trademarks may be used or registered in more than one country and the use of this website does not grant you any rights to use our trademarks.

COPYRIGHT PERMISSION NOTICE

The copyright (including, but not limited to, logos, graphics, text, photographs, drawings, icons, images, data and software) of Essentia Azorica provided on this site are owned or licensed to Marques Ambiente Lda. in the Terms and Conditions, be referred to as “we”. The consumer may not publish, retransmit or distribute the material to third parties without the prior written consent of Essentia Azorica or Marques Ambiente Lda. Except as expressly stated in this legal notice, no right or license to the material, or any part thereof, shall be granted or implied. For press information, please contact us at hello@essentiaazorica.com.

COOKIES

The Essentia Azorica website, www.essentiaazorica.com, uses cookies to improve the customer experience on the website. Cookies identify your computer and allow the website to remember your personal settings. Cookies are also used for statistical purposes.